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Policies
Privacy Policy
Our privacy policy ensures that we only collect personal information, such as name, address, telephone number, or email address, if provided voluntarily. We do not share this information with third parties and will delete this information upon request.
Non-personally identifiable information may be collected automatically. Cookies may be stored on your computer to customize your browsing experience, and you can manage them through your browser settings. For inquiries or to request the deletion of personal information, please contact us at support@dtisupply.com.
Shipping Policy
We ship domestically to the US, including Puerto Rico, Hawaii, and Alaska, exclusively using UPS. Orders placed by 2:00 PM local time on business days are typically processed for same-day shipping if items are in stock. The typical order processing timeframe for regional shipments is 2-7 business days.
Expedited shipping options are available; please contact us for details. Shipping costs are weight-based and displayed at checkout. Tracking information is provided for all shipments. In case of lost or damaged shipments, we work with UPS for resolution. For any inquiries, contact support@dtisupply.com.
Return Policy
At Display Technology International, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help with exchanges. You may exchange unused items within 30 days of purchase. We accept exchanges for items that are in their original condition and packaging.
All items are eligible for exchange only; no returns are accepted. If you have any questions about our return/exchange policy or need assistance with an exchange, please email us at support@dtisupply.com. Thank you for choosing Display Technology International.